Q1. How is your quality? Do you test your goods before delivery?
A: Yes, goods are 100% tested before delivery.
Q2. What is your terms of payment?
A: TT/Western Union/Trade Assurance 30% as deposit, and 70% before delivery. Photos of the product and package will be shown to you before you pay the balance.
Q3. How about your delivery time?
A: Normally your order will be delivered within 1-2 working days upon receipt of your payment as 95% items are in new stock. Shipping time depends on different country and different shipping option, we'll show you accurate time accordingly.Besides, there're 2 European warehouses, one is in German, the other is in Czech, so normally it will take 2-4 days to receive goods if you're in Europe.
Q4. What is your Trade Terms?
A: EXW, FOB, CFR, CIF, DDP.
Q5. What is your sample policy?
A: We're willing to send samples with customers paying the sample and the shipping cost.
Q6. Can you do OEM or ODM?
A: Yes, OEM or ODM is welcome, we can produce by your samples or technical drawings.
Q7. How is your package?
A: Generally goods in neutral white boxes and brown cartons. OEM package is welcome, additional cost might be caused depends on cases.
If you have another questions,please feel free to contact us.
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